Terms of Service
Welcome to Mom’s Glow. By accessing or using our website and services, you agree to the following Terms of Service.
1. Services
Mom’s Glow offers at-home beauty and cosmetology services, including skincare, haircare, and grooming treatments. All services are provided based on availability, location, and scheduling.
2. Appointments & Bookings
Appointments must be scheduled in advance through our website, phone, or WhatsApp. While we strive to honor all bookings, unforeseen circumstances may require rescheduling. Customers are expected to provide accurate details during booking to ensure smooth service delivery.
3. Pricing & Payments
All prices are communicated during booking or listed on our platform and may change without prior notice. Payments are typically collected after the service unless stated otherwise. Any additional services requested during the appointment may incur extra charges.
4. Cancellations & Rescheduling
Customers are requested to inform us in advance if they wish to cancel or reschedule an appointment. Late cancellations or no-shows may affect future booking eligibility. We recommend informing us at least 4 hours prior to the scheduled time.
5. Health & Safety
Customers must disclose any allergies, skin sensitivities, or medical conditions before the service begins. Mom’s Glow Spa will not be responsible for any adverse reactions caused due to undisclosed information.
6. Service Expectations
Service results may vary depending on individual skin and hair conditions. While we aim to deliver the best possible outcomes, we do not guarantee specific results.
7. Customer Conduct
Customers are expected to provide a safe, hygienic, and respectful environment for our professionals to perform services. Any inappropriate behavior or unsafe conditions may result in refusal or discontinuation of service.
8. Changes to Terms
We may update these Terms of Service from time to time. Continued use of our website or services after updates indicates your acceptance of the revised terms.
If you have any questions regarding these Terms of Service, please contact us at support@momsglow.com.